Q: What types of bags and backpacks do you sell?
A: We sell a variety of bags and backpacks for everyday use and travel purposes. Our products include backpacks, shoulder bags, tote bags, duffel bags, and more.
Q: Are your bags and backpacks durable?
A: Yes, all of our bags and backpacks are made from high-quality materials that are designed to withstand the wear and tear of everyday use and travel.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on all orders within Ukraine. For international orders, shipping fees will apply.
Q: What is your return policy?
A: We accept returns within 14 days of purchase as long as the product is unused and in its original packaging. Please refer to our return policy page for more information.
Q: Do you offer a warranty on your products?
A: Yes, we offer a one-year warranty on all of our products. If you experience any issues with your bag or backpack within the first year of purchase, please contact us and we will do our best to assist you.
Q: Can I track my order?
A: Yes, once your order has shipped, we will provide you with a tracking number so you can keep track of your package.
Q: How can I contact customer service?
A: You can reach our customer service team by emailing us at support@outdoorsy.com.ua or by filling out the contact form on our website.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and bank transfers.